PortMemo Support
Email: woshiwusa@gmail.com
App: PortMemo (cable map & ordered reconnect)
How we can help
Contact us for:
- Questions about photographing layouts, numbering ports, or reconnect checkoff
- Free vs PortMemo Pro features (project limits, export)
- Purchase or restore issues (please include your Apple ID country/region and approximate purchase date; do not send passwords)
- Bug reports (device model, iOS version, and steps to reproduce)
We aim to reply within a few business days.
Common tips
- Camera / Photos permission — Enable in iOS Settings → PortMemo if capture or library access fails.
- Restore purchases — Use Restore on the paywall after reinstalling or switching devices signed into the same Apple ID.
- Subscriptions — Manage or cancel in iOS Settings → Apple ID → Subscriptions.
- Data location — Projects and photos are stored on your device in this release. Deleting the App removes App data (subject to your device backups).
What this release does not include
Cloud encrypted sharing is not offered as a supported feature in this release.
Legal
- Privacy Policy: https://www.deutec.top/portmemo/privacy
- Terms of Use: https://www.deutec.top/portmemo/terms